Modern banks rely on secure, high-speed internet connections to power everything from day-to-day operations to customer-facing services. Whether you’re managing online transactions, supporting digital customer check-ins, or enabling staff to work efficiently across multiple branches, your broadband solution needs to be reliable, fast, and built for security.

At Hyperoptic, we offer tailored Wi-Fi for banks that meets the demands of financial institutions — with robust uptime guarantees, guest network capabilities, and a service level agreement (SLA) built for high-performance environments.

Let’s get your branches connected. Explore our fibre-backed packages designed specifically for banks, or speak with one of our UK-based advisors today.

Let’s chat through your options! Call us on 0333 332 1138

Whether you need a broadband solution for a single branch or a network of locations, we’re here to help. Our team can guide you through setup, security features, and the best package for your bank’s specific needs.

Recognised for Excellence: Hyperoptic is proud to be a Uswitch Award Winner for Best Business Broadband 2025 — a testament to our commitment to reliability, speed, and customer service.

Our broadband packages for banks

We offer scalable broadband solutions designed to meet the needs of both individual branches and larger banking networks. Whether your focus is on speed, security, or guaranteed uptime, there’s a plan built to support your operations.

What to consider when getting broadband for your bank?

Not all broadband solutions are built for the demands of a modern banking environment. When choosing a provider, it’s important to look beyond basic speed and price. Here are the critical factors to keep in mind:

• Security & compliance: Banks handle sensitive customer data and financial transactions. Your broadband must support secure protocols and integrate with authentication systems like 3D Secure.

• Uptime & resilience: Downtime can result in missed transactions, frustrated customers, and regulatory headaches. A Service Level Agreement (SLA) with guaranteed uptime is essential.

• Guest network separation: If you offer in-branch Wi-Fi to customers, it must be completely separate from internal systems to protect your core infrastructure.

• Redundancy & hardware failover: Look for providers who offer failover solutions or router-level redundancy to keep you online even if there’s an outage.

• Third-party compatibility: Ensure your broadband can support integrations with security cameras, remote access systems, or fintech platforms used by staff or customers.

• Scalability: Whether you’re opening a new branch or upgrading multiple sites, your broadband provider should be able to scale with your growth without disruption.

• Support & responsiveness: Fast-response support and dedicated business service lines reduce downtime and give your teams confidence when issues arise.

How Hyperoptic supports security in financial environments

Security is at the core of Hyperoptic’s business broadband for banks. Our full fibre infrastructure minimises the physical vulnerabilities associated with copper-based lines, while our network is built with enterprise-grade security from the ground up.

Each connection supports encrypted communications, private IP ranges, and VLAN configuration. Internal traffic can be completely segmented from guest traffic, reducing exposure to internal data. This segmentation is crucial for banks working with PCI DSS, ISO 27001, or internal IT governance protocols.

In addition to technical safeguards, we educate businesses about cyber hygiene. Banks can access resources like our guides on phishing prevention and spotting scam emails to further support employee awareness and operational resilience.

Benefits of providing Wi-Fi at a bank

Reliable Wi-Fi isn’t just a convenience — it’s a competitive advantage in the banking sector. Here’s how high-speed broadband can support both your customers and your internal operations:

• Enhanced customer experience: Offering free, secure guest Wi-Fi helps reduce perceived wait times and supports digital-first services like mobile check-ins and account access.

• Operational efficiency: Staff can access real-time data, update customer profiles, and use cloud-based platforms without interruption — improving speed and service quality.

• Support for digital services: Enables seamless integration with self-service kiosks, video conferencing, remote advisory tools, and mobile app syncing.

• Multi-device connectivity: Modern branches run multiple terminals, tablets, ATMs, and IoT devices — all of which depend on stable, high-speed internet.

• Brand perception: Banks that offer tech-enabled, connected environments signal innovation, security, and professionalism — key traits customers value today.

Why choose Hyperoptic full fibre optic broadband

Hyperoptic delivers fibre-to-the-premises (FTTP) with symmetrical speeds up to 1 Gbps. Built for high-demand environments, our network ensures low latency, robust security, and scalability.

Why it matters for banks:

• Reduces physical line vulnerabilities.

• Supports encrypted VLANs and private IP ranges.

• Integrates with compliance protocols like ISO 27001 and PCI DSS.

Ready to future-proof your network? Contact our UK-based business team today.

Our Business Broadband Comes with a Service Level Agreement

Every second counts in banking. An SLA ensures performance isn’t left to chance.

• Guaranteed uptime: Stay online with 99.9% uptime and prioritised fault resolution.

• Fast response: SLAs define how quickly we fix problems — no waiting in queues.

• Proactive monitoring: We track network health 24/7 to prevent issues before they happen.

Learn more about our Business SLA.

Our Broadband Comes with Guest Network Capabilities

Guest Wi-Fi access is essential for modern banks. Our systems ensure: