[{"data":1,"prerenderedAt":645},["ShallowReactive",2],{"{\"version\":\"published\"}help-advice/switch-to-hyperoptic/switching-from-vodafone-to-hyperoptic":3,"blog-sidebar-help-advice/switch-to-hyperoptic":72,"header-menu-published":240,"footer-menu-published":525},{"data":4,"headers":56},{"story":5,"cv":53,"rels":54,"links":55},{"name":6,"created_at":7,"published_at":8,"updated_at":8,"id":9,"uuid":10,"content":11,"slug":44,"full_slug":45,"sort_by_date":17,"position":46,"tag_list":47,"is_startpage":28,"parent_id":48,"meta_data":17,"group_id":49,"first_published_at":50,"release_id":17,"lang":51,"path":17,"alternates":52,"default_full_slug":17,"translated_slugs":17},"Switching from Vodafone to Hyperoptic","2026-07-28T09:13:53.471Z","2026-08-06T13:11:54.388Z",202917615514279,"a0348af5-5140-4bcb-9d8e-66a1b139889f",{"_uid":12,"body":13,"Layout":35,"metatags":36,"component":41,"page_type":42,"page_category":43},"6099563f-7468-4c86-bc6f-4c466b996bbe",[14,31],{"_uid":15,"media":16,"theme":21,"title":6,"layout":22,"eyebrow":18,"component":23,"cta_link_1":24,"cta_link_2":27,"media_type":18,"promo_code":18,"video_link":18,"cta_label_1":18,"cta_label_2":18,"show_trustpilot":28,"subheading_text":18,"background_image":29,"additional_actions":18,"caption_content_align":18,"background_image_layout":18},"269fa9ee-1c10-4d18-ae7b-5e6bea01acd7",{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":20},null,"","asset",{},"brand","hero_3","Hero",{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},"story","multilink",{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},false,{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":30},{},{"id":18,"_uid":32,"component":33,"html_content":34},"625918a0-fc7e-44d8-831d-01c549788eed","Markdown","### Overview\n\nReady to move from Vodafone to Hyperoptic? Here’s what you need to know.\n\nThanks to One Touch Switch, changing broadband provider is easier than ever. In most cases, Hyperoptic will manage the switching process for you, so you won’t need to contact your existing provider yourself.\n\n### Before you switch\n\n- Check Hyperoptic is available at your address.\n- Check whether you’re still within your Vodafone minimum contract.\n- Decide whether you want broadband only or broadband and phone.\n- Decide whether you want to keep your existing landline number.\n- Choose when you’d like your new service to go live.\n\n### Steps\n\n**Step 1: Check Hyperoptic is available**\n\nEnter your postcode to see whether Hyperoptic is available at your address. If your property is already connected, you may be able to activate your service without an engineer visit.\n\n**Step 2: Choose your Hyperoptic package**\n\nSelect the broadband speed and contract that best suits your home. You can also add services such as Total Wi-Fi and Home Phone where available.\n\n**Step 3: Tell us you’re switching**\n\nDuring your order we’ll ask for details of your existing Vodafone service. Where One Touch Switch applies, we’ll arrange the switch on your behalf.\n\n**Step 4: Choose your go-live date**\n\nSelect an activation or installation date that works for you. If your property needs installing, you’ll be able to choose an engineer appointment.\n\n**Step 5: Installation or activation**\n\nIf your home already has a Hyperoptic connection, your service may be activated remotely. Otherwise we’ll arrange an engineer visit, which typically takes around one hour.\n\n**Step 6: After your switch**\n\nOnce your Hyperoptic service is live, your Vodafone broadband service will end as part of the switching process where applicable. Your previous provider will then send your final bill.\n\n### If you’re still in contract with Vodafone\n\nDepending on your circumstances, you may be eligible for up to £300 switching credit to help with early termination charges. Eligibility and [terms](/legal/hyperoptic-s-residential-switching-guide) apply.\n\n### Need help switching?\n\nOur team can help you check availability, choose the right package, explain the switching process and answer any questions before you place your order.","blog",{"_uid":37,"title":38,"plugin":39,"og_image":18,"og_title":18,"description":40,"twitter_image":18,"twitter_title":18,"og_description":18,"twitter_description":18},"a7ab4218-b94a-4bc8-b561-1e067414cb18","Switch to Hyperoptic from Vodafone | Moving Your Broadband | Help Centre","seo_metatags","Switching to Hyperoptic from Vodafone is simple. Learn how to move your broadband service, what to expect during installation and how to get connected with minimal disruption.","page","Help","generic","switching-from-vodafone-to-hyperoptic","help-advice/switch-to-hyperoptic/switching-from-vodafone-to-hyperoptic",-20,[],202916172385303,"24571118-d000-4e7f-9ffe-9b4b98f30f01","2026-07-28T09:28:00.319Z","default",[],1786486820,[],[],{"alt-svc":57,"cache-control":58,"content-type":59,"date":60,"expires":61,"pragma":62,"strict-transport-security":63,"transfer-encoding":64,"vary":65,"via":66,"x-content-type-options":67,"x-frame-options":68,"x-kong-proxy-latency":61,"x-kong-request-id":69,"x-kong-upstream-latency":70,"x-request-id":71,"x-xss-protection":61},"h3=\":443\"; ma=2592000","no-cache, no-store, max-age=0, must-revalidate","application/json","Tue, 11 Aug 2026 22:22:07 GMT","0","no-cache","max-age=31536000 ; includeSubDomains","chunked","Origin,Access-Control-Request-Method,Access-Control-Request-Headers","1.1 kong/3.9.1, 1.1 google","nosniff","SAMEORIGIN","c2d4cf3f8cc8ca5bb55ffd1e5cab8358","50","ec0fda0b-95ae-4554-bb7e-9250566978fb",{"data":73},{"stories":74},[75,100,125,150,164,189,214],{"name":76,"created_at":77,"published_at":8,"updated_at":8,"id":78,"uuid":79,"content":80,"slug":94,"full_slug":95,"sort_by_date":17,"position":96,"tag_list":97,"is_startpage":28,"parent_id":48,"meta_data":17,"group_id":98,"first_published_at":50,"release_id":17,"lang":51,"path":17,"alternates":99,"default_full_slug":17,"translated_slugs":17},"Switching from Sky to Hyperoptic","2026-07-28T09:11:48.264Z",202917102677340,"53a79128-32fe-4e64-9325-59ed8fc07ab1",{"_uid":12,"body":81,"Layout":35,"metatags":91,"component":41,"page_type":42,"page_category":43},[82,89],{"_uid":15,"media":83,"theme":21,"title":76,"layout":22,"eyebrow":18,"component":23,"cta_link_1":85,"cta_link_2":86,"media_type":18,"promo_code":18,"video_link":18,"cta_label_1":18,"cta_label_2":18,"show_trustpilot":28,"subheading_text":18,"background_image":87,"additional_actions":18,"caption_content_align":18,"background_image_layout":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":84},{},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":88},{},{"id":18,"_uid":32,"component":33,"html_content":90},"### Overview\n\nReady to move from Sky to Hyperoptic? Here’s what you need to know.\n\nThanks to One Touch Switch, changing broadband provider is easier than ever. In most cases, Hyperoptic will manage the switching process for you, so you won’t need to contact your existing provider yourself.\n\n### Before you switch\n\n- Check Hyperoptic is available at your address.\n- Check whether you’re still within your Sky minimum contract.\n- Decide whether you want broadband only or broadband and phone.\n- Decide whether you want to keep your existing landline number.\n- Choose when you’d like your new service to go live.\n\n### Steps\n\n**Step 1: Check Hyperoptic is available**\n\nEnter your postcode to see whether Hyperoptic is available at your address. If your property is already connected, you may be able to activate your service without an engineer visit.\n\n**Step 2: Choose your Hyperoptic package**\n\nSelect the broadband speed and contract that best suits your home. You can also add services such as Total Wi-Fi and Home Phone where available.\n\n**Step 3: Tell us you’re switching**\n\nDuring your order we’ll ask for details of your existing Sky service. Where One Touch Switch applies, we’ll arrange the switch on your behalf.\n\n**Step 4: Choose your go-live date**\n\nSelect an activation or installation date that works for you. If your property needs installing, you’ll be able to choose an engineer appointment.\n\n**Step 5: Installation or activation**\n\nIf your home already has a Hyperoptic connection, your service may be activated remotely. Otherwise we’ll arrange an engineer visit, which typically takes around one hour.\n\n**Step 6: After your switch**\n\nOnce your Hyperoptic service is live, your Sky broadband service will end as part of the switching process where applicable. Your previous provider will then send your final bill.\n\n### If you’re still in contract with Sky\n\nDepending on your circumstances, you may be eligible for up to £300 switching credit to help with early termination charges. Eligibility and [terms](/legal/hyperoptic-s-residential-switching-guide) apply.\n\n### Need help switching?\n\nOur team can help you check availability, choose the right package, explain the switching process and answer any questions before you place your order.",{"_uid":37,"title":92,"plugin":39,"og_image":18,"og_title":18,"description":93,"twitter_image":18,"twitter_title":18,"og_description":18,"twitter_description":18},"Switch to Hyperoptic from Sky | Moving Your Broadband | Help Centre","Switching to Hyperoptic from Sky is simple. Learn how to move your broadband service, what to expect during installation and how to get connected with minimal disruption.","switching-from-sky-to-hyperoptic","help-advice/switch-to-hyperoptic/switching-from-sky-to-hyperoptic",-50,[],"e2388f02-7902-465e-b684-2d663a1a1245",[],{"name":101,"created_at":102,"published_at":8,"updated_at":8,"id":103,"uuid":104,"content":105,"slug":119,"full_slug":120,"sort_by_date":17,"position":121,"tag_list":122,"is_startpage":28,"parent_id":48,"meta_data":17,"group_id":123,"first_published_at":50,"release_id":17,"lang":51,"path":17,"alternates":124,"default_full_slug":17,"translated_slugs":17},"Switching from Plusnet to Hyperoptic","2026-07-28T09:15:02.703Z",202917899084534,"0ca115b5-7af4-4485-8b58-70de27e5d3c4",{"_uid":12,"body":106,"Layout":35,"metatags":116,"component":41,"page_type":42,"page_category":43},[107,114],{"_uid":15,"media":108,"theme":21,"title":101,"layout":22,"eyebrow":18,"component":23,"cta_link_1":110,"cta_link_2":111,"media_type":18,"promo_code":18,"video_link":18,"cta_label_1":18,"cta_label_2":18,"show_trustpilot":28,"subheading_text":18,"background_image":112,"additional_actions":18,"caption_content_align":18,"background_image_layout":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":109},{},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":113},{},{"id":18,"_uid":32,"component":33,"html_content":115},"### Overview\n\nReady to move from Plusnet to Hyperoptic? Here’s what you need to know.\n\nThanks to One Touch Switch, changing broadband provider is easier than ever. In most cases, Hyperoptic will manage the switching process for you, so you won’t need to contact your existing provider yourself.\n\n### Before you switch\n\n- Check Hyperoptic is available at your address.\n- Check whether you’re still within your Plusnet minimum contract.\n- Decide whether you want broadband only or broadband and phone.\n- Decide whether you want to keep your existing landline number.\n- Choose when you’d like your new service to go live.\n\n### Steps\n\n**Step 1: Check Hyperoptic is available**\n\nEnter your postcode to see whether Hyperoptic is available at your address. If your property is already connected, you may be able to activate your service without an engineer visit.\n\n**Step 2: Choose your Hyperoptic package**\n\nSelect the broadband speed and contract that best suits your home. You can also add services such as Total Wi-Fi and Home Phone where available.\n\n**Step 3: Tell us you’re switching**\n\nDuring your order we’ll ask for details of your existing Plusnet service. Where One Touch Switch applies, we’ll arrange the switch on your behalf.\n\n**Step 4: Choose your go-live date**\n\nSelect an activation or installation date that works for you. If your property needs installing, you’ll be able to choose an engineer appointment.\n\n**Step 5: Installation or activation**\n\nIf your home already has a Hyperoptic connection, your service may be activated remotely. Otherwise we’ll arrange an engineer visit, which typically takes around one hour.\n\n**Step 6: After your switch**\n\nOnce your Hyperoptic service is live, your Plusnet broadband service will end as part of the switching process where applicable. Your previous provider will then send your final bill.\n\n### If you’re still in contract with Plusnet\n\nDepending on your circumstances, you may be eligible for up to £300 switching credit to help with early termination charges. Eligibility and [terms](/legal/hyperoptic-s-residential-switching-guide) apply.\n\n### Need help switching?\n\nOur team can help you check availability, choose the right package, explain the switching process and answer any questions before you place your order.",{"_uid":37,"title":117,"plugin":39,"og_image":18,"og_title":18,"description":118,"twitter_image":18,"twitter_title":18,"og_description":18,"twitter_description":18},"Switch to Hyperoptic from Plusnet | Moving Your Broadband | Help Centre","Switching to Hyperoptic from Plusnet is simple. Learn how to move your broadband service, what to expect during installation and how to get connected with minimal disruption.","switching-from-plusnet-to-hyperoptic","help-advice/switch-to-hyperoptic/switching-from-plusnet-to-hyperoptic",-40,[],"c77b7bb6-2722-4d5b-997d-163bde165348",[],{"name":126,"created_at":127,"published_at":8,"updated_at":8,"id":128,"uuid":129,"content":130,"slug":144,"full_slug":145,"sort_by_date":17,"position":146,"tag_list":147,"is_startpage":28,"parent_id":48,"meta_data":17,"group_id":148,"first_published_at":50,"release_id":17,"lang":51,"path":17,"alternates":149,"default_full_slug":17,"translated_slugs":17},"Switching from EE to Hyperoptic","2026-07-28T09:14:27.062Z",202917753107145,"d0926c33-b54e-476c-a461-15a0e8bb861b",{"_uid":12,"body":131,"Layout":35,"metatags":141,"component":41,"page_type":42,"page_category":43},[132,139],{"_uid":15,"media":133,"theme":21,"title":126,"layout":22,"eyebrow":18,"component":23,"cta_link_1":135,"cta_link_2":136,"media_type":18,"promo_code":18,"video_link":18,"cta_label_1":18,"cta_label_2":18,"show_trustpilot":28,"subheading_text":18,"background_image":137,"additional_actions":18,"caption_content_align":18,"background_image_layout":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":134},{},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":138},{},{"id":18,"_uid":32,"component":33,"html_content":140},"### Overview\n\nReady to move from EE to Hyperoptic? Here’s what you need to know.\n\nThanks to One Touch Switch, changing broadband provider is easier than ever. In most cases, Hyperoptic will manage the switching process for you, so you won’t need to contact your existing provider yourself.\n\n### Before you switch\n\n- Check Hyperoptic is available at your address.\n- Check whether you’re still within your EE minimum contract.\n- Decide whether you want broadband only or broadband and phone.\n- Decide whether you want to keep your existing landline number.\n- Choose when you’d like your new service to go live.\n\n### Steps\n\n**Step 1: Check Hyperoptic is available**\n\nEnter your postcode to see whether Hyperoptic is available at your address. If your property is already connected, you may be able to activate your service without an engineer visit.\n\n**Step 2: Choose your Hyperoptic package**\n\nSelect the broadband speed and contract that best suits your home. You can also add services such as Total Wi-Fi and Home Phone where available.\n\n**Step 3: Tell us you’re switching**\n\nDuring your order we’ll ask for details of your existing EE service. Where One Touch Switch applies, we’ll arrange the switch on your behalf.\n\n**Step 4: Choose your go-live date**\n\nSelect an activation or installation date that works for you. If your property needs installing, you’ll be able to choose an engineer appointment.\n\n**Step 5: Installation or activation**\n\nIf your home already has a Hyperoptic connection, your service may be activated remotely. Otherwise we’ll arrange an engineer visit, which typically takes around one hour.\n\n**Step 6: After your switch**\n\nOnce your Hyperoptic service is live, your EE broadband service will end as part of the switching process where applicable. Your previous provider will then send your final bill.\n\n### If you’re still in contract with EE\n\nDepending on your circumstances, you may be eligible for up to £300 switching credit to help with early termination charges. Eligibility and [terms](/legal/hyperoptic-s-residential-switching-guide) apply.\n\n### Need help switching?\n\nOur team can help you check availability, choose the right package, explain the switching process and answer any questions before you place your order.",{"_uid":37,"title":142,"plugin":39,"og_image":18,"og_title":18,"description":143,"twitter_image":18,"twitter_title":18,"og_description":18,"twitter_description":18},"Switch to Hyperoptic from EE | Moving Your Broadband | Help Centre","Switching to Hyperoptic from EE is simple. Learn how to move your broadband service, what to expect during installation and how to get connected with minimal disruption.","switching-from-ee-to-hyperoptic","help-advice/switch-to-hyperoptic/switching-from-ee-to-hyperoptic",-30,[],"466b5f7f-2f65-4b2a-b238-7735af34d203",[],{"name":6,"created_at":7,"published_at":8,"updated_at":8,"id":9,"uuid":10,"content":151,"slug":44,"full_slug":45,"sort_by_date":17,"position":46,"tag_list":162,"is_startpage":28,"parent_id":48,"meta_data":17,"group_id":49,"first_published_at":50,"release_id":17,"lang":51,"path":17,"alternates":163,"default_full_slug":17,"translated_slugs":17},{"_uid":12,"body":152,"Layout":35,"metatags":161,"component":41,"page_type":42,"page_category":43},[153,160],{"_uid":15,"media":154,"theme":21,"title":6,"layout":22,"eyebrow":18,"component":23,"cta_link_1":156,"cta_link_2":157,"media_type":18,"promo_code":18,"video_link":18,"cta_label_1":18,"cta_label_2":18,"show_trustpilot":28,"subheading_text":18,"background_image":158,"additional_actions":18,"caption_content_align":18,"background_image_layout":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":155},{},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":159},{},{"id":18,"_uid":32,"component":33,"html_content":34},{"_uid":37,"title":38,"plugin":39,"og_image":18,"og_title":18,"description":40,"twitter_image":18,"twitter_title":18,"og_description":18,"twitter_description":18},[],[],{"name":165,"created_at":166,"published_at":8,"updated_at":8,"id":167,"uuid":168,"content":169,"slug":183,"full_slug":184,"sort_by_date":17,"position":185,"tag_list":186,"is_startpage":28,"parent_id":48,"meta_data":17,"group_id":187,"first_published_at":50,"release_id":17,"lang":51,"path":17,"alternates":188,"default_full_slug":17,"translated_slugs":17},"Switching from TalkTalk to Hyperoptic","2026-07-28T09:13:17.121Z",202917466619934,"76b55c08-2121-4090-86c1-42300620d8ef",{"_uid":12,"body":170,"Layout":35,"metatags":180,"component":41,"page_type":42,"page_category":43},[171,178],{"_uid":15,"media":172,"theme":21,"title":165,"layout":22,"eyebrow":18,"component":23,"cta_link_1":174,"cta_link_2":175,"media_type":18,"promo_code":18,"video_link":18,"cta_label_1":18,"cta_label_2":18,"show_trustpilot":28,"subheading_text":18,"background_image":176,"additional_actions":18,"caption_content_align":18,"background_image_layout":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":173},{},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":177},{},{"id":18,"_uid":32,"component":33,"html_content":179},"### Overview\n\nReady to move from TalkTalk to Hyperoptic? Here’s what you need to know.\n\nThanks to One Touch Switch, changing broadband provider is easier than ever. In most cases, Hyperoptic will manage the switching process for you, so you won’t need to contact your existing provider yourself.\n\n### Before you switch\n\n- Check Hyperoptic is available at your address.\n- Check whether you’re still within your TalkTalk minimum contract.\n- Decide whether you want broadband only or broadband and phone.\n- Decide whether you want to keep your existing landline number.\n- Choose when you’d like your new service to go live.\n\n### Steps\n\n**Step 1: Check Hyperoptic is available**\n\nEnter your postcode to see whether Hyperoptic is available at your address. If your property is already connected, you may be able to activate your service without an engineer visit.\n\n**Step 2: Choose your Hyperoptic package**\n\nSelect the broadband speed and contract that best suits your home. You can also add services such as Total Wi-Fi and Home Phone where available.\n\n**Step 3: Tell us you’re switching**\n\nDuring your order we’ll ask for details of your existing TalkTalk service. Where One Touch Switch applies, we’ll arrange the switch on your behalf.\n\n**Step 4: Choose your go-live date**\n\nSelect an activation or installation date that works for you. If your property needs installing, you’ll be able to choose an engineer appointment.\n\n**Step 5: Installation or activation**\n\nIf your home already has a Hyperoptic connection, your service may be activated remotely. Otherwise we’ll arrange an engineer visit, which typically takes around one hour.\n\n**Step 6: After your switch**\n\nOnce your Hyperoptic service is live, your TalkTalk broadband service will end as part of the switching process where applicable. Your previous provider will then send your final bill.\n\n### If you’re still in contract with TalkTalk\n\nDepending on your circumstances, you may be eligible for up to £300 switching credit to help with early termination charges. Eligibility and [terms](/legal/hyperoptic-s-residential-switching-guide) apply.\n\n### Need help switching?\n\nOur team can help you check availability, choose the right package, explain the switching process and answer any questions before you place your order.",{"_uid":37,"title":181,"plugin":39,"og_image":18,"og_title":18,"description":182,"twitter_image":18,"twitter_title":18,"og_description":18,"twitter_description":18},"Switch to Hyperoptic from TalkTalk | Moving Your Broadband | Help Centre","Switching to Hyperoptic from TalkTalk is simple. Learn how to move your broadband service, what to expect during installation and how to get connected with minimal disruption.","switching-from-talktalk-to-hyperoptic","help-advice/switch-to-hyperoptic/switching-from-talktalk-to-hyperoptic",-10,[],"224a397a-abe2-405f-8278-2048befe1c1c",[],{"name":190,"created_at":191,"published_at":8,"updated_at":8,"id":192,"uuid":193,"content":194,"slug":208,"full_slug":209,"sort_by_date":17,"position":210,"tag_list":211,"is_startpage":28,"parent_id":48,"meta_data":17,"group_id":212,"first_published_at":50,"release_id":17,"lang":51,"path":17,"alternates":213,"default_full_slug":17,"translated_slugs":17},"Switching from Virgin Media to Hyperoptic","2026-07-28T09:12:36.213Z",202917299068312,"9f0e9f26-b82e-42f9-a77b-b0c5b483c005",{"_uid":12,"body":195,"Layout":35,"metatags":205,"component":41,"page_type":42,"page_category":43},[196,203],{"_uid":15,"media":197,"theme":21,"title":190,"layout":22,"eyebrow":18,"component":23,"cta_link_1":199,"cta_link_2":200,"media_type":18,"promo_code":18,"video_link":18,"cta_label_1":18,"cta_label_2":18,"show_trustpilot":28,"subheading_text":18,"background_image":201,"additional_actions":18,"caption_content_align":18,"background_image_layout":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":198},{},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":18,"url":18,"linktype":25,"fieldtype":26,"cached_url":18},{"id":17,"alt":17,"name":18,"focus":17,"title":17,"source":17,"filename":18,"copyright":17,"fieldtype":19,"meta_data":202},{},{"id":18,"_uid":32,"component":33,"html_content":204},"### Overview\n\nReady to move from Virgin Media to Hyperoptic? Here’s what you need to know.\n\nThanks to One Touch Switch, changing broadband provider is easier than ever. In most cases, Hyperoptic will manage the switching process for you, so you won’t need to contact your existing provider yourself.\n\n### Before you switch\n\n- Check Hyperoptic is available at your address.\n- Check whether you’re still within your Virgin Media minimum contract.\n- Decide whether you want broadband only or broadband and phone.\n- Decide whether you want to keep your existing landline number.\n- Choose when you’d like your new service to go live.\n\n### Steps\n\n**Step 1: Check Hyperoptic is available**\n\nEnter your postcode to see whether Hyperoptic is available at your address. If your property is already connected, you may be able to activate your service without an engineer visit.\n\n**Step 2: Choose your Hyperoptic package**\n\nSelect the broadband speed and contract that best suits your home. You can also add services such as Total Wi-Fi and Home Phone where available.\n\n**Step 3: Tell us you’re switching**\n\nDuring your order we’ll ask for details of your existing Virgin Media service. Where One Touch Switch applies, we’ll arrange the switch on your behalf.\n\n**Step 4: Choose your go-live date**\n\nSelect an activation or installation date that works for you. If your property needs installing, you’ll be able to choose an engineer appointment.\n\n**Step 5: Installation or activation**\n\nIf your home already has a Hyperoptic connection, your service may be activated remotely. Otherwise we’ll arrange an engineer visit, which typically takes around one hour.\n\n**Step 6: After your switch**\n\nOnce your Hyperoptic service is live, your Virgin Media broadband service will end as part of the switching process where applicable. 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Here’s what you need to know.\n\nThanks to One Touch Switch, changing broadband provider is easier than ever. In most cases, Hyperoptic will manage the switching process for you, so you won’t need to contact your existing provider yourself.\n\n### Before you switch\n\n- Check Hyperoptic is available at your address.\n- Check whether you’re still within your BT minimum contract.\n- Decide whether you want broadband only or broadband and phone.\n- Decide whether you want to keep your existing landline number.\n- Choose when you’d like your new service to go live.\n\n### Steps\n\n**Step 1: Check Hyperoptic is available**\n\nEnter your postcode to see whether Hyperoptic is available at your address. If your property is already connected, you may be able to activate your service without an engineer visit.\n\n**Step 2: Choose your Hyperoptic package**\n\nSelect the broadband speed and contract that best suits your home. 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