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Switching to Hyperoptic is easier than ever |
Switching to Hyperoptic is easier than ever |
Let’s chat through your options! Call us on 0333 332 1138
How to switch broadband providers
How you switch is dependent on a few things – for example, whether you’re stuck in contract, moving home, cancelling your contract early, using One Touch Switch etc.
However you do it, switching to Hyperoptic is hyper easy and worth the hype!
Time for a broadband break-up?
Get up to £300 credit when you switch
Switching has never been easier. With One Touch Switch, we’ll handle all the admin (no need to speak to your ex-provider) and we’ll even cover the termination fees by giving you up to £300 credit.
Simple steps to switching broadband providers
Switching providers at your current address? It’s easier than ever to switch to Hyperoptic
Simply give us a few details and we’ll take care of the admin on your behalf with One Touch Switch (no need to speak to your ex-provider)
You can now switch from BT, Virgin Media, TalkTalk, Sky – and more
One Touch Switch
If you’re switching providers at your current address, switching is easier than ever.
Simply give Hyperoptic a few details and we’ll take care of the switch on your behalf with One Touch Switch.
Includes switching from BT, Virgin Media, TalkTalk, Sky – and more.
Don’t be out of pocket; get up to £300 credit when you switch from another provider.
Pick a plan that suits you
Choose from speeds and plans to suit every need and budget
Hyper easy switching
We’ll take care of the switch and credit you up to £300 for any early exit fees
Get connected
Installs take just 1 hour (if you need one). If you already have a Hyperhub router in your home, you can get online in minutes
Why switch to a Hyperoptic Broadband Package?
Hyper fast
Accelerate with equally fast upload and download speeds on our 150Mb to 1Gb packages
Hyper fair
Clear and transparent pricing the day you sign up. If you find the same package for less elsewhere, we’ll match it
Hyper fast
Accelerate with equally fast upload and download speeds on our 150Mb to 1Gb packages
Hyper fair
Clear and transparent pricing the day you sign up. If you find the same package for less elsewhere, we’ll match it
Broadband without an install
If you already have a Hyperoptic socket and compatible router (hint: check your hallway or utility cupboard), or you’re moving into a New Build home, you don’t need an install.
Which means you can get online in minutes. No waiting. No hassle. No brainer.
Not ready to switch?
Try us out. If you’re not sold within 30 days, you can leave with no exit fees – and no hard feelings.
Most popular FAQs
So that we can give you the most relevant information,
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.
Switching Credits: Applies to new Hyperoptic residential broadband customers who order one of our 150Mb-1Gb packages with a 24-month min. commitment period while still within a minimum commitment period with another broadband provider. Credit amount depends on the exit fees (i.e. “Early Termination Charge”) applied by your current provider and the Hyperoptic package selected - see Clause 6 of our Switch now, Switching Credits T&Cs. Credits will be applied to reduce your Hyperoptic bills, but cannot be applied to any Hyperoptic Service Termination Fee if you cancel our services during the min commitment period. With ’One Touch Switch’ residential customers only need contact their new broadband provider to arrange a switch at their home from their old provider. No other Hyperoptic offer including offers redeemed via Affiliate websites and partners can be used in connection with this Promotion, unless we agree this with you. Full terms apply (see: hyperoptic.com/switching-credits-resi-tcs). Average peak time speeds: 150Mb (159Mbps download/157Mbps upload), 500Mb (527Mbps download/523Mbps upload), 1Gb (900Mbps download/upload), when connecting only 1 device to the router (and that connection is wired).
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you've used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 28/04/25.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you've used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 28/04/25.
