Don’t let exit fees hold you back. Switch to us and, depending on availability, we’ll give you up to £300 bill credit to help cover exit fees with your current provider. Win-win.
We’re so confident in our service that, unlike some providers, we give you 30 days to decide. If we’re not for you, you can cancel with no exit fees - and no hard feelings.
Every time you successfully refer someone to Hyperoptic, you’ll both earn a voucher worth up to £75. Spread the word and bag yourself up to £1,500 with 20 eligible referrals a year! Share the love, share the earnings.
There's a reason we have more Trustpilot 5-stars than Sky, BT, & Virgin Media combined
Our network is 99.9% reliable full fibre, the UK's most reliable broadband tech
Depending on availability, if you find the same package for less elsewhere, we'll match it
In the unlikely event that things don't go to plan, we promise to make it right for you
Enter your postcode to see if Hyperoptic Full Fibre is available at your address. If it is, you can place your order online in just a few minutes. If we’re not there yet, you can register your interest and we’ll keep you updated when we’re coming to your area.
Unlike older broadband that relies on copper cables, Hyperoptic’s Full Fibre network uses fibre all the way to your home. That means faster speeds, a more reliable connection and consistent performance, even when everyone in the household is online at the same time.
Our Full Fibre broadband offers speeds of up to 1Gbps, making it ideal for streaming in 4K, online gaming, video calls and busy households with multiple connected devices. Whatever you do online, Hyperoptic is built to keep up.
Yes. Switching to Hyperoptic is simple, and we’ll guide you through every step. Depending on your current provider, we can even handle the switch for you, helping to minimise disruption and make getting connected as smooth as possible.
Yes. Every Hyperoptic broadband package comes with a Wi-Fi router included at no extra cost, so you’ll have everything you need to get online from day one.
Absolutely. If your needs change, you can easily upgrade to a faster broadband package. Whether you’ve added more devices, started working from home or simply want more speed, you can choose the package that’s right for you.
Yes. If you choose one of our home phone services, you can usually transfer your existing landline number to Hyperoptic. We’ll let you know what’s possible when you place your order and guide you through the process.
Customers choose Hyperoptic for our fast, reliable Full Fibre broadband, excellent customer service and straightforward pricing. Whether you’re streaming, gaming, working from home or simply browsing, you can enjoy a connection that’s built to keep up with modern life.
Marketing claims
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
**Up to £300 credit:**Offer applies to 150Mb-1Gb packages on 24-month min. commitment only and will be in the form of a non-refundable bill credit and the amount will depend on the ‘early termination charge’ and the speed and price of the Hyperoptic package selected. Max. credit: £100 for 150Mb, £200 for 500Mb, £300 for 1Gb packages. Full terms apply (see: hyperoptic.com/switching-credits-resi-tcs). Average peak time speeds: 150Mb (159Mbps download/157Mbps upload), 500Mb (527Mbps download/523Mbps upload), 1Gb (900Mbps download/upload), when connecting only 1 device to the router (and that connection is wired).
Minimum download speed: We provide a minimum download speed that you can expect on a package, at any time of day, when connecting one device to the router (and that connection is wired). If the speed you receive is slower than it should be, please contact us, we’ll check the problem and try our best to fix in line with our Minimum Download Speed Guarantee.
Expected Wi-Fi speed: Expected Wi-Fi speeds shown are derived from supplier testing data when connecting one device to the router over wi-fi, and can vary depending on distance from router, home environment and number of devices connected. Your speed will be shared between all the connected devices. For optimal experience, we recommend using a wired connection to the Hyperoptic router, choosing a higher speed or using a mesh system like Hyperoptic’s Total Wi-Fi.
99.9% network reliability: based on average service ‘uptime’ between January – July 2026
UK’s most reliable broadband technology: Ofcom Broadband Terminology Research March 2023.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available at selected locations, to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
Trustpilot: Reviews and data taken from Trustpilot website (Hyperoptic Full Fibre Broadband Reviews | Read Customer Service Reviews of hyperoptic.com) and correct as of 08/04/26.
Health and Safety – At Hyperoptic Health and safety is a priority. We aim for the highest standards of health, safety and wellbeing across our entire business, ensuring that everyone, employees, partners and communities are safe and well. We work with external auditors to achieve industry recognised accreditations such as Safe Contractor. This is a health and safety accreditation scheme that shows we meet the Safe Contractor Charter Standard. This means we also meet the Construction (Design and Management) regulations (CDM) stage 1 competence assessment core criteria.
Hyperoptic has been named Which? Great Value Provider: March 2026
