Broadband Speed Test | Check Your Internet Speed | Hyperoptic

Speed test

Check your speed

Use our speed test to check your broadband performance in real time. You'll get a snapshot of your download, upload and ping, then use this page to understand what the numbers mean and what to do next.

What you'll see

Your results will give you an overview of how your broadband is performing right now. Here’s what each metric means:

Download (Mbps)

How quickly data reaches your device (streaming, browsing, downloading files).

Upload (Mbps)

how quickly you can send data (video calls, cloud backups, sharing large files).

Ping/latency (ms)

How responsive your connection feels (gaming, video calls, real-time apps).

Jitter (ms)

How stable your latency is over time (important for calls and gaming).

Slow service? Troubleshoot your speed issues

Run a speed test on speed.hyperoptic.com Compare the speeds you’re getting with your packages’s expected performance by selecting your package below. We also recommend running a speed test on multiple devices to ensure the issue isn’t limited to just one device.

Run a speed test

Not happy with your speed? Choose your next step

If your results don’t match what you need, you’ve got a few clear routes forward:

Check availability My account

New to hyperoptic

Check availability above and see the speeds you can get

Need faster broadband?

Think something's wrong today?

Use the troubleshooting steps below, then get help if needed.

How to get an accurate result

A speed test is only as reliable as the setup you test on. Before you draw conclusions, try to run the test on Ethernet if you can, as WiFi is often the limiting factor-especially through walls or at distance, and pause heavy usage on other devices (streaming, downloads, cloud sync and game updates) so you’re measuring your connection rather than shared demand.

Furthermore, if you use a VPN or proxy, switch it off temporarily because it can reduce speeds and increase ping. Finally, run two or three tests about a minute apart and look for the typical result, since one-off results can be noisy.

How to troubleshoot

If your wired test looks lower than expected, or your Wi‑Fi performance has dropped, work through these steps and re-test after each one.

Ready to take action?

If your current provider is not delivering the internet speed you need, you do not have to settle for slow or unreliable broadband. Check if Hyperoptic is available at your postcode, compare packages and switch to a faster connection built for streaming, gaming and working from home.