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Switch to Hyperoptic Full Fibre Broadband |
Switch to Hyperoptic Full Fibre Broadband |
How to switch broadband providers
How you switch is dependent on a few things – for example, whether you’re stuck in contract, moving home, cancelling your contract early, using One Touch Switch etc.
But however you do it, switching to Hyperoptic is hyper simple and worth the hype!
01
Check your postcode
See if we’re available at your property
02
Pick your package
Plans to suit every need & budget
03
Get connected
Installs take just 1 hour (if you need one!)
Broadband without an install
If you already have a Hyperoptic socket and compatible router (hint: check your hallway or utility cupboard), or you’re moving into a New Build home, you don’t need an install.
Which means you can get online in minutes. No waiting. No hassle. No brainer.
01
Check your contract end date
You can usually find this in your online portal
02
Get in touch with them
Most providers need at least 30 days’ notice
03
Switch to Hyperoptic instead
Start enjoying hyper service with us!
Coming soon: One Touch Switch
If you’re switching providers at your current address, switching is about to get easier than ever.
From September 2024, you’ll simply need to give Hyperoptic a few details and we’ll take care of the switch on your behalf with One Touch Switch.
Includes switching from BT, Virgin Media, TalkTalk, Sky – and more. Watch this space!
Why switch to a Hyperoptic Broadband Package?
Hyperfast
Our iconic 1Gb package is over 48x faster than the UK’s average upload
No sneaky fees
We don’t raise prices during commitment periods
Unlimited data
Stream, browse, download and game to your heart’s content
Stay flexible
You can sign up for 24 months, a year, or roll monthly, whatever suits you
Symmetrical speeds
You can upload just as fast as you download on our 150Mbps+ packages
Hyperfast
Our iconic 1Gb package is over 48x faster than the UK’s average upload
No sneaky fees
We don’t raise prices during commitment periods
Unlimited data
Stream, browse, download and game to your heart’s content
Stay flexible
You can sign up for 24 months, a year, or roll monthly, whatever suits you
Symmetrical speeds
You can upload just as fast as you download on our 150Mbps+ packages
Not ready to switch?
Try us out and, if you’re not sold within 30 days, you can leave with no exit fees – and no hard feelings.
Most popular FAQs
So that we can give you the most relevant information,
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.
Switch Now: Free period depends on how long is left of your minimum commitment period with your current broadband provider, up to 9 months – see Clause 6 of our Switch Now T&Cs. No other Hyperoptic offer or promotional pricing can be used in connection with this Promotion. 24-month minimum Hyperoptic commitment applies. Broadband Only monthly pricing following free period is currently: £22 (50Mb), £29 (150Mb), £35 (500Mb), £40 (1Gb). Exclusions and terms apply. See hyperoptic.com/switchnow for full details.
48x faster: The UK’s median average broadband upload speed (taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2023) is 18.4Mbps, compared to Hyperoptic’s top median average upload speed of 900Mbps which is achieved through a wired connection on our 1Gb package.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 10/04/24.
48x faster: The UK’s median average broadband upload speed (taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2023) is 18.4Mbps, compared to Hyperoptic’s top median average upload speed of 900Mbps which is achieved through a wired connection on our 1Gb package.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 10/04/24.
