Hyperoptic home
Check Availability and Register Interest

Overview

Use our availability checker to find out whether Hyperoptic services are available at your address.

If Hyperoptic is not yet available, you can register your interest to receive updates about future network expansion in your area.

Check if Hyperoptic is available

  1. Visit the availability checker.
  2. Enter your postcode and select your address.
  3. Review the services available for your property.

If Hyperoptic is available, you’ll be able to:

  • View available broadband packages and speeds
  • Compare contract options
  • Choose additional services and add-ons
  • Place an order online

Can’t find your address?

If your address doesn’t appear in the availability checker, it may be because:

  • Your property is a new build
  • Your address has recently changed
  • Your building is not yet listed in our systems
  • There is a formatting issue with the address information

Before contacting us, check that you’ve entered your postcode correctly and selected the closest matching address.

If you still can’t find your property, contact our support team with:

  • Your full address, including postcode
  • Building name or number
  • Flat or apartment number, if applicable

Register your interest

If Hyperoptic isn’t available at your address, you can register your interest.

Registering your interest allows us to:

  • Keep you informed about network expansion plans
  • Notify you if services become available
  • Understand demand in your area

To register your interest, provide:

  • Your name
  • Email address
  • Full address

You can unsubscribe from these updates at any time.

New-build properties

If you’ve recently moved into a newly built property, service availability may not yet be visible online.

Developers and property managers often work with us during construction, but it can take time for addresses to appear in our systems.

If your property is a new build, contact our support team and provide:

  • Your full address
  • The property developer’s name
  • The expected completion date, if known

When will Hyperoptic be available?

Unfortunately, we can’t provide exact dates for future network expansion.

Availability depends on several factors, including:

  • Local demand
  • Building permissions and wayleave agreements
  • Network planning and construction schedules
  • Technical feasibility

If you register your interest, we’ll contact you when we have an update

Frequently asked questions
Does registering my interest guarantee service availability?

No. Registering your interest helps us understand demand, but it doesn’t guarantee that services will become available.

Can I request Hyperoptic for my building?

If you’re a tenant or homeowner, registering your interest is the best way to let us know you’d like Hyperoptic in your building.

You can also encourage neighbours or your building management company to register their interest.

Why can my neighbour get Hyperoptic but I can't?

Availability can vary between properties within the same street or building due to differences in network infrastructure or building permissions.