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My account

HOW CAN WE HELP?

HOW CAN WE HELP?

Checking your service status

Did you know that you can check the status of your connection in real time, as well as if there’s any planned maintenance work coming up, in My Account?

Keeping you connected through COVID-19


Despite these challenging times, we’re still installing safely and are 100% committed to keeping you connected.

Most popular FAQs

Contact our support team via one of the methods below

support@hyperoptic.com

Email our support team

Available 24 hours a day
7 days a week

0333 332 1111 – Home
0203 318 8216 – Business

Call our support team
Available 24 hours a day
7 days a week

Live chat

Chat with our support team

Available 24 hours a day
7 days a week

Live chat

Chat with our support team

Available 24 hours a day
7 days a week