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My account
How can we help? |
How can we help? |
Checking your service status
Did you know that you can check the status of your connection in real time, as well as if there’s any planned maintenance work coming up, in My Account?
Most popular FAQs
So that we can give you the most relevant information,
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.
Contact our support team via one of the methods below
Email our support team
Available 24 hours a day7 days a week
Latest Reviews
We have more 5-star Trustpilot ratings than Sky,
BT and Virgin combined⁴
Based on 20904 reviews
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