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My account
How can we help? |
How can we help? |
Checking your service status
You can check the status of your connection, as well as if there’s any planned maintenance work coming up, in My Account.
I need help with…
Most popular FAQs
So that we can give you the most relevant information,
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.
Contact our support team via one of the methods below
Raise a support request via My Account
Contact our sales team via one of the methods below
Contact our Residential Telesales
Available Monday to Saturday 8am-9pm and 9am-9pm on Sunday
Contact our Business Sales team
Available Monday to Friday 9am-5pm
Latest Reviews
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BT and Virgin combined
Based on 33891 reviews
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