My Account

My account

Hyperoptic
Managed Wi-Fi

We’re in your corner with seamless, fully managed connectivity for your residents, staff & guests.

Hyperoptic
Managed Wi-Fi

We’re in your corner with seamless, fully managed connectivity for your residents, staff & guests.

What is Hyperoptic Managed Wi-Fi?

Hyperoptic Managed Wi-Fi helps you deliver an uninterrupted connection for your residents throughout your development, wherever they go. And with dedicated resident and guest portals, you can manage onboarding and tenant connections as they move in.

Seamless site-wide Wi-Fi

Connectivity for residents, staff & guests

Named account management

Professional consultation, tailored design & installation

Provision and management of all portals

Management, Resident & Guest – to deliver seamless connectivity

Comprehensive support and maintenance

With 24/7 helpdesk, Site SLAs & reporting

Hyperoptic’s network management

Ensuring secure & up-to-date software for your peace of mind

Installed hardware is future-proof

Ensuring the latest specification is installed and suitable for the contract duration

We will work with you to tailor the site design covering:

1 – Connecting the building

We bring our fibre from the outside world to the building, connecting to our next-generation network

2 – Fibre distribution inside the building

The incoming fibre is then distributed throughout the building for resident, staff, guest and 3rd party use

3 – Installing access points for residents

We install an Access Point in every apartment for resident use, which includes 4 hardwired ports

4 – Installing additional access points for residents

Additional Access Points are installed in apartments, where required, to ensure excellent Wi-Fi coverage is achieved

5 – Installing internal communal access points

Internal communal Access Points are installed in shared spaces, for use by residents, staff, 3rd parties and guests

6 – Installing external communal access points

External communal Access Points are installed in shared spaces, for use by residents, staff, 3rd parties and guests

7 – Access points for staff

Access Points and/or hardwired connections are provided, for back-of-house areas for staff and/or 3rd party use

– Single multi-functional SSID

Single multi-functional SSID broadcast for residents & staff with unique passphrases, connecting to their personal network in any location on site

– Guest Wi-Fi SSID

Guest Wi-Fi SSID broadcast for resident guests, new prospect tenants and 3rd party contractors, using a simple branded captive portal login process

Delivering the best

For developers, operators and investors

Online from day one

Seamless Wi-Fi from the day your residents move in

Dedicated Management Portal

Remotely manage connections and onboarding

Future-proof infrastructure

Designed for your building today and beyond

Additional revenue streams

Resident upgrade and marketing opportunities

Flexible commercial models

To suit developer, operator and investor needs

Dedicated account managers

Our experts will oversee your installation journey

Online from day one

Seamless Wi-Fi from the day your residents move in

Dedicated Management Portal

Remotely manage connections and onboarding

Future-proof infrastructure

Designed for your building today and beyond

Additional revenue streams

Resident upgrade and marketing opportunities

Flexible commercial models

To suit developer, operator and investor needs

Dedicated account managers

Our experts will oversee your installation journey

Complete connectivity control

Our dedicated portals make it easy to manage your connection, whether you’re the building operator, a resident, or a guest.

Management Portal

To onboard tenants, and initiate and manage connections.

Guest Portal

For seamless, hyperfast visitor Wi-Fi.

Resident Portal

For residents to manage their account details and upgrade their package.

Download whitepaper

Our engagement process

This is how the magic happens.

Preliminary Phase

Design Phase

We produce an install design and ask you to sign a wayleave

Construction Phase

Our Delivery Managers will oversee the construction process

Support Phase

We provide support and maintenance after the installation

Speak to our experts

Tell us about your site or portfolio and we’ll be in touch to discuss your requirements.

Key Account Manager

Ian Chapman
ian.chapman@hyperoptic.com

Business Development

Alex Muirhead
alexander.muirhead@hyperoptic.com