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Why choose Hyperoptic?Hyperfast speeds, reliable connection and gold-standard service. |
Why choose Hyperoptic?Hyperfast speeds, reliable connection and gold-standard service. |
What makes Hyperoptic so great?
- Hyper fast: Accelerate with equally fast upload and download speeds on our 150 Mb to 1Gb packages.
- Unlimited data: Stream, game and download as much as you like, whenever you like
- Flexibility: Sign up for 24 months, a year, or roll monthly – it’s up to you.
- Symmetrical speeds: You can upload just as fast as you download on our 150Mb, 250Mb, 500Mb & 1Gb packages.
- Reliability: Full fibre is the UK’s most reliable broadband tech, giving you a 99.9% reliable network you can count on.
Hyperfast doesn’t mean hyperexpensive
- Fair, transparent pricing: With us, you know what you’re paying. A deal’s a deal.
- A price match guarantee: If you find the same package for less elsewhere, we’ll match it
- 30 days to decide: Not wowed? Cancel within 30 days with absolutely no exit fees
- Gold-standard service: Our customer service is award-winning, with thousands of 5-star reviews
Quick and easy to install
You can get online in minutes if you already have a router and socket installed. And even if you don’t, we can often install as early as the next day.
We install 6 days a week, including Saturdays, and we’ll text you so you know when we’re due to arrive.
Get the best price
We’re so confident in our value, that we’re happy to offer a price match guarantee.
Find the same package cheaper elsewhere and we’ll match it.
Let’s chat through your options!
Call us on 0333 332 1138
Not all “fibre” is created equal
Many broadband providers claim to offer “fibre” service, but beware… Some services stop at the street cabinet, which means it’s copper phone lines the rest of the way. This is fibre-to-the-cabinet (FTTC), which can lead to a less stable connection and service.
We only deal in full fibre broadband, which means we offer fibre all the way to your building. This is known as fibre-to-the-premises (FTTP) or fibre-to-the-building (FTTB).
Award-winning broadband
Best Telecoms Innovation Winner 2025 Uswitch Telecoms Awards
Best Consumer ISP
over 250K customers
ISPA Awards 2023
Broadband Provider of the Year 2023 Uswitch Telecoms Awards
Fair Terms Gold award
Choose Broadband Awards 2023
Best Consumer ISP (+100k customers)
2022 ISPA Awards
Digital Inclusion Gold award
Choose Broadband Awards 2022
Broadband Provider of the Year 2021
Connected Britain Awards
Best for Inclusion
Winner 2021 Choose Broadband Awards
Fastest Ultrafast Broadband Provider (Downloading) 2020
Broadband Genie
Latest 5-star Reviews
We have more 5-star Trustpilot ratings than BT, Sky, Virgin Media, EE and Plusnet combined
Based on 45096 reviews
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Switching Credits: Applies to new Hyperoptic residential broadband customers who order one of our 150Mb-1Gb packages with a 24-month min. commitment period while still within a minimum commitment period with another broadband provider. Credit amount depends on the exit fees (i.e. “Early Termination Charge”) applied by your current provider and the Hyperoptic package selected – see Clause 6 of our Switch now, Switching Credits T&Cs. Credits will be applied to reduce your Hyperoptic bills, but cannot be applied to any Hyperoptic Service Termination Fee if you cancel our services during the min commitment period. With ’One Touch Switch’ residential customers only need contact their new broadband provider to arrange a switch at their home from their old provider. No other Hyperoptic offer including offers redeemed via Affiliate websites and partners can be used in connection with this Promotion, unless we agree this with you. Full terms apply (see: hyperoptic.com/switching-credits-resi-tcs). Average peak time speeds: 150Mb (159Mbps download/157Mbps upload), 500Mb (527Mbps download/523Mbps upload), 1Gb (900Mbps download/upload), when connecting only 1 device to the router (and that connection is wired).
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Switch Now: Free period depends on how long is left of your minimum commitment period with your current broadband provider, up to 9 months – see Clause 6 of our Switch Now T&Cs. No other Hyperoptic offer or promotional pricing can be used in connection with this Promotion. 24-month minimum Hyperoptic commitment applies. Broadband Only monthly pricing following free period is currently: £22 (50Mb), £29 (150Mb), £35 (500Mb), £40 (1Gb). Exclusions and terms apply. See hyperoptic.com/switchnow for full details.
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 28/04/25.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Switch Now: Free period depends on how long is left of your minimum commitment period with your current broadband provider, up to 9 months – see Clause 6 of our Switch Now T&Cs. No other Hyperoptic offer or promotional pricing can be used in connection with this Promotion. 24-month minimum Hyperoptic commitment applies. Broadband Only monthly pricing following free period is currently: £22 (50Mb), £29 (150Mb), £35 (500Mb), £40 (1Gb). Exclusions and terms apply. See hyperoptic.com/switchnow for full details.
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 28/04/25.
