Customer service and supportWe’re here if you need us |
Customer service and supportWe’re here if you need us |
If you need help with something, from a quick fibre broadband set-up to a question about your bill, you might find our online Help pages have just what you’re looking for.
We’ve pulled together handy info on routers, billing, speed, and install – plus lots more.
You can check the status of your Hyperoptic service, including any interruptions for network maintenance work or suspensions, at any time online. Simply head to the main dashboard on My Account.
Our Customer Service team is available for you 24/7. The best way to contact us is using the form at the top of this page – but you can also reach us via email at support@hyperoptic.com or by calling 0333 332 1111.
We’re also available on Twitter, Instagram and Facebook from 7am-9pm Monday-Friday and 11am-7pm Saturday-Sunday.