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My accountBroadband Provider of the Year
Voted for by over 20,000 broadband customers, we’ve been named Uswitch’s Broadband Provider of the Year.
Our full fibre service is truly award-winning. Isn’t it time you discovered why?
What makes Hyperoptic so great?
- Hyperfast: Our iconic 1Gb package is over 18x faster than the UK’s average broadband¹
- Unlimited data: Stream, game and download as much as you like, whenever you like
- Flexibility: Sign up for 24 months, a year, or roll monthly – it’s up to you.
- Symmetrical speeds: You can upload just as fast as you download on our 150Mbps+ packages
- Reliability: The stability of full fibre direct to your building. Perfect for busy households.
Hyperfast doesn’t mean hyperexpensive
- No mid-contract price hikes: fixed prices that don’t go up – a deal’s a deal
- A price match guarantee: If you find the same package for less elsewhere, we’ll match it
- 30 days to decide: Not wowed? Cancel within 30 days with absolutely no exit fees
- Gold-standard service: Our customer service is award-winning, with thousands of 5-star reviews
FREE BROADBANDFOR UP TO 9 MONTHSDepending on how long you’ve got left on your current broadband contract, we’ll give you up to 9 months’ Hyperoptic service for free² while it ends³! Seriously. |
Not all “fibre” is created equal
- Many broadband providers claim to offer “fibre” service, but beware… Some services stops at the street cabinet, which means it’s copper phone lines the rest of the way. This is fibre-to-the-cabinet (FTTC), which can lead to a less stable connection and service.
- We only deal in full fibre broadband, which means we offer fibre all the way to your building. This is known as fibre-to-the-premises (FTTP) or fibre-to-the-building (FTTB).
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Hyperfast doesn’t mean hyperexpensive
The speeds we’re comparing above are those available to respective providers’ customers. Please bear in mind that some of our competitors do also offer 1Gb packages, but they’re only available to a limited group of their customers whereas our 1Gb package is available to the majority of our customers. Average speed of 900Mbps on our 1Gb package requires a wired connection to the router.
*BT introduced new “Homebuyers” offer for 150Mb, 500Mb and 900Mb packages, offer includes paying for the first 5 months 50% of the full price for these packages, which is £34.99, £44.99, and £54.99 respectively. The weighted average price was used as an approximation price for these deals.
Award-winning broadband
Including Broadband Provider of the Year, as voted for by 20,000 costumers!
Broadband Provider of the Year 2023 Uswitch Telecoms Awards
Fair Terms Gold award
Choose Broadband Awards 2023
Best Consumer ISP (+100k customers)
2022 ISPA Awards
Digital Inclusion Gold award
Choose Broadband Awards 2022
Broadband Provider of the Year 2021
Connected Britain Awards
Best for Inclusion
Winner 2021 Choose Broadband Awards
Fastest Ultrafast Broadband Provider (Downloading) 2020
Broadband Genie
Fastest Ultrafast Broadband Provider (Uploading) 2020
Broadband Genie
The Service Award
2020 Simples Awards
The Innovation Award
2020 Simples Awards
Latest reviews
¹The UK’s average broadband download speed is 49.9Mbps, compared to Hyperoptic’s top average download speed of 900Mbps which is achieved through a wired connection on our 1Gb package. Average speeds taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2021.
²Depending on how long is left of your minimum commitment period with your current broadband provider – see Clause 6 of our Switch Now T&Cs.
³When we say “free Hyperoptic broadband” we mean “free of Hyperoptic Package Charge”. Our “Package Charge” is the monthly charge normally payable for our broadband-only, broadband plus phone or Hyperoptic’s Total Wi-Fi packages). “Package Charge” does not include any Static IP Address Fee, Battery Back-Up Unit Fee, Installation Fee, fees for Additional Telephone Plans, charges for telephone calls outside your package/plan, or other charges/fees related to our services.
