Overview
The easiest way to pay for your Hyperoptic services is by Direct Debit.
You can manage your payment methods through My Account.
Available payment methods
Available payment options may include:
- Direct Debit
- Debit card
- Credit card
Payment options can vary depending on your account type.
Set up a Direct Debit
To set up a Direct Debit:
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Log in to My Account.
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Open the billing section.
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Select your payment method settings.
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Enter your bank account details.
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Confirm your Direct Debit instruction.
You’ll receive confirmation once your Direct Debit has been set up.
Update your payment details
If you need to change your payment information:
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Log in to My Account.
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Go to the billing section.
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Select your current payment method.
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Update your details and save your changes.
Make any changes before your next payment date to avoid disruption.
Keeping your payment details secure
Hyperoptic uses secure payment systems to protect your information.
Never share your payment details by email or through unofficial channels.
Your payment date is shown on your bill and in My Account.
You’ll need to update your details before your next payment is due.
This may be possible, provided you have the account holder’s permission.