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Manage Your Services

Overview

My Account gives you a clear view of your active services and account information in one place.

You can review your package details, contract information and additional services at any time.

View your services

Sign in to My Account to view:

  • Your broadband package
  • Additional services and add-ons
  • Contract information
  • Installation status
  • Service addresses

Review your contract information

You can check:

  • Your contract start date
  • Your minimum term end date
  • Your current monthly charges

Manage your add-ons

Depending on your account, you may be able to:

  • Add or remove services
  • Upgrade your package
  • Review available options

Some changes may take effect immediately, while others may require additional processing time

Frequently asked questions
Can I change my package online?

Available options vary depending on your account and contract status.

Where can I see my contract end date?

Your contract details are available in My Account.

Can I add additional services at any time?

Availability depends on your account and location.