Overview
Keeping your personal information up to date helps ensure you receive important account notifications and service updates.
You can manage your personal details through My Account.
Update your details
To update your information:
- Sign in to My Account.
- Open the profile or account settings section.
- Review your current information.
- Update your details as required.
- Save your changes.
Details you can manage
You may be able to update:
- Your email address
- Mobile phone number
- Contact preferences
- Marketing preferences
Some account information may require additional verification before changes can be made.
Why it’s important to keep your details current
Accurate information helps us:
- Send billing notifications
- Share service updates
- Contact you about appointments
- Verify your identity
Frequently asked questions
Why can't I update some details online?
Certain changes may require additional security checks.
How long do updates take to appear?
Most changes take effect immediately.
Can I use a different email address for notifications?
Notification options may vary depending on your account settings.