The promoter of this Employee Refer and Earn scheme (the “Scheme”) is Hyperoptic Ltd, registered in England and Wales under company number 7222543 and with registered office at Kings House, 174 Hammersmith Road, London, England, W6 7JP (“Hyperoptic”). Please read the following terms and conditions carefully. These Terms and Conditions (“Terms”) govern the Scheme and apply to both Employee Referrers and New Customers (both as described below).
How to take part as a referrer under this Scheme (“Employee Referrer”)
- Any Hyperoptic employee employed directly by Hyperoptic can be an Employee Referrer (unless they are excluded - see ‘Who is excluded?’ clauses 4 to 6 below) and can take part in the Scheme using their unique web link provided to them by Hyperoptic (“Referral Link”).
Making referrals
- To make a referral under this Scheme, an Employee Referrer must share their Referral Link with New Customers who are:
- not currently Hyperoptic customers;
- happy to receive the Referral Link ; and
- eligible to take part in this Scheme (see ‘Who is excluded?’ below) (“New Customer”).
- If the New Customer then uses the Referral Link to register their details and make a “Qualifying Purchase” (see clauses 8 to 11), the New Customer and the Employee Referrer can each receive a “Reward” (Rewards are described in clauses 12 and 14.)
Who is excluded?
Exclusions relevant to Employee Referrers
- Only Hyperoptic employees registered to this Scheme may act as Employees Referrers. No other Hyperoptic employees can take part as Employees Referrers or New Customers.
- You cannot be a New Customer under this Scheme if you or anyone in your household has been a Hyperoptic customer within the 24 months before you use a Referral Link to order Hyperoptic’s service.
- Sales Teams: any Hyperoptic employee whose duties involve direct sales, telesales or other customer acquisition activity which may involve commission payments for securing new customers on behalf of Hyperoptic;
- Business Development Teams: employees within Hyperoptic’s Business Development department cannot act as a referrer to New Customers at sites or accounts that are assigned to, or managed by, that employee as part of their Business Development role;
- Non-UK residents: any Hyperoptic employee whose primary place of work is not the United Kingdom; and
- User access to Buyapowa Limited (“Buyapowa”): any Hyperoptic employee that has been given Hyperoptic user access to the Buyapowa platform.
- For the avoidance of doubt, Employee Referrers cannot refer themselves, or anyone else in their household, as a New Customer.
Exclusions relevant to New Customers
-
You cannot be a New Customer under this Scheme if:
- You or anyone in your household has been a Hyperoptic residential customer within the 24 months before you use a Referral Link to order Hyperoptic’s service.
- You or anyone in your household has been a Hyperoptic business customer within the 24 months before you use a Referral Link to order Hyperoptic’s service.
- You are a Hyperoptic employee (whether or not you are an Employee Referrer).
Qualifying Purchases
8. A “Qualifying Purchase” is the order, by a New Customer:
1. of Hyperoptic’s 150Mb, 500Mb or 1Gb residential broadband service (“Residential Services”); or
2. Hyperoptic’s 150Mb, 250Mb, 500Mb or 1Gb business broadband serviceusing a Referral Link provided by an Employee Referrer.- Orders made via third party sellers (i.e. not with Hyperoptic directly) are not Qualifying Purchases.
- Orders for business services made under Hyperoptic’s Full-Service or Build-to-Rent offerings or which are otherwise for “Landlord Services” (as defined in Clause 7.1 of Hyperoptic’s Business Customer Terms of Service) are not Qualifying Orders.
- Orders that are cancelled or otherwise terminated before the 31st day of active broadband service provided under that order, are not Qualifying Purchases.
Rewards
12. If you are eligible for a Reward under this Scheme (either as an Employee Referrer or a New Customer), Buyapowa Limited (“Buyapowa”) will send you an email (the “Reward Email”) with a link and details on how to choose and redeem your Reward described in clauses 13 and 14. The Reward Email will be sent after the New Customer’s order becomes a Qualifying Purchase (i.e. after the broadband service provided under their Qualifying Purchase has been active for at least 31 days).
13. The “Reward” for an Employee Referrer in relation to a Qualifying Purchase will be a £25 voucher. Available vouchers to choose between will be as follows:
1. Amazon voucher redeemable at https://www.amazon.co.uk/; or
2. John Lewis voucher redeemable at any of their UK stores or online at http://johnlewis.com/; or
3. Tesco voucher redeemable at any of their UK stores or online at https://www.tesco.com/; or
4. PayPal voucher redeemable on https://www.paypal.com/uk/home.- The “Reward” for a New Customer in relation to a Qualifying Purchase will be:
- If the Qualifying Purchase is for residential broadband services:
- for packages of 150Mb - a £25 voucher
- for packages of 500Mb - a £50 voucher
- for packages of 1Gb - a £100 voucher
- If the Qualifying Purchase is for business broadband services:
- for packages of 150Mb or 250Mb – a £25 voucher
- for packages of 500Mb – a £50 voucher
- for packages of 1Gb – a £100 voucher
- If the Qualifying Purchase is for residential broadband services:
In each case, the available vouchers to choose between will be as follows:
- Amazon voucher redeemable at amazon.co.uk; or
- John Lewis voucher redeemable at any of their UK stores or online at johnlewis.com; or
- Tesco voucher redeemable at any of their UK stores or online at tesco.com.
- A Reward will only be made available to any Employee Referrer or New Customer who is eligible for it under these Terms. If a New Customer makes a Qualifying Purchase for business broadband services and receives a Reward, it may only be used for the benefit of the business.
- If a chosen Reward is no longer available, Hyperoptic reserves the right to provide a replacement reward of at least equal value.
- You must use the link within the Reward Email to claim your Reward within 90 days of the Reward Email being sent to you.
- It is your responsibility to check the terms and conditions for using the Reward (including its expiry date) – these will be sent to you with the Reward.
- The Reward Email should be kept securely – Hyperoptic is under no obligation to replace it if you lose or delete it.
General
20. An Employee Referrer cannot refer themself or anyone else at their address as a New Customer.
21. This Scheme cannot be used in conjunction with any other offer.
22. Personal data supplied during the course of this Promotion will only be processed as set out in Hyperoptic’s Privacy Policy available at www.hyperoptic.com/legal/post/privacy-and-cookiepolicy. If you are eligible for a Reward, Hyperoptic will share your name and email address with Buyapowa so that they can send you the Reward Email.
23. Hyperoptic reserves the right to terminate, suspend, cancel or amend this Scheme and/or review and revise these Terms at any time without giving prior notice. Any changes to these Terms will be published on Hyperoptic’s website.
24. Hyperoptic will withhold Rewards if it reasonably suspects fraudulent activity. All decisions made by Hyperoptic are final.
25. Hyperoptic reserves the right to refuse to apply this Scheme and/or to send a Reward to anyone in breach of these Terms or where their Hyperoptic account is in arrears.
26. The Scheme is in no way sponsored, endorsed or administered by, or associated with, Gmail, Whatsapp, or Twitter or Facebook or any other form of social media message service. By entering this Scheme, you are providing information to Hyperoptic and not to Gmail, Whatsapp, or Twitter, or Facebook or other message service and agree to release Gmail, Whatsapp, Twitter and Facebook from any liability associated with the Scheme.
27. Hyperoptic’s services, under this Scheme or otherwise, are only available at premises which are already covered by Hyperoptic’s network.
28. Hyperoptic’s Business Customer Terms of Service will apply to any order for Hyperoptic’s Business Broadband Service. Hyperoptic’s Residential Customer Terms of Service will apply to any order for Hyperoptic’s Residential Broadband Service.
29. Sometimes we may choose to ignore it if you break a provision of these Terms, or we may choose not to enforce a particular provision of these Terms. If we do this, we will still have the right, in the future, to enforce that (or any other) provision of these Terms, including by taking action against you.
30. Relevant United Kingdom law will apply to these Terms and the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.