All you need to know about getting started in your new home with Hyperoptic

Ordering service

You can either order online or get in touch with us to order directly.

All you need to do is pick your speed and how long you’d like to sign up for.

Then you can add any extras you might fancy. Want a phone service? Extra coverage with Total W-Fi? We’ve got you covered.

To speak to our team, call 0203 836 9191 or email telesalesteam@hyperoptic.com

Available Monday to Saturday 8am-9pm and 9am-9pm on Sunday

Our team can help with getting you started in your new home

We can offer advice on which speed is best for you, which plan most suits your needs and which deals you can get on your chosen package.

We’ll talk you through the whole ordering process, book your install (if you need one) and make sure you’re totally happy before you switch.

Why Hyperoptic

Price match guarantee

If you can find the same package for less elsewhere, we’ll match it

Stuck in contract?

Our Switch Now offer gives you up to 9 months free while your current contract ends

Social tariffs

Our Fair Fibre Plan makes service even more affordable for those on Universal Credit or other benefits

Price match guarantee

If you can find the same package for less elsewhere, we’ll match it

Stuck in contract?

Our Switch Now offer gives you up to 9 months free while your current contract ends

Social tariffs

Our Fair Fibre Plan makes service even more affordable for those on Universal Credit or other benefits

“Super helpful and helped me to setup my account and order the service in minutes. Would definitely recommend.”

Jwin, Trustpilot

What if your new home already has a Hyperoptic socket?

If you’re moving into a home with a Hyperoptic socket already installed, you’ve made an excellent choice.

It means that your broadband could be up and running within an hour, and you won’t even need an engineer visit. All you need is a router. Easy peasy.

Most popular FAQs

I live in an apartment building I live in a house So that we can give you the most relevant information,
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.